Review score: 9.8
+ All your people in the hotel were very polite Breakfast & Fax services was excellent
- We took a taxi from your hotel to the train station. The taxi was standing in front of the hotel. The driver told us that there was a train accident and we can miss my flight and offer to take us to Schiphol for 95 Euro. ("Special hotel rate") We took the same taxi to the train station asked the information desk and then went by train ! to Schiphol - There was no train accident!! I have the receipt of this driver and can mail you a copy.
2008-04-20 by jacob shwarzman (Other) from GB
Review score: 7.6
2008-04-13 (Young couples) from DE
Review score: 4.6
+ breakfast buffet
- small room
2008-04-06 by KOHN Nicole (Young couples) from LU
Review score: 10
+ Fantastic location, so convenient to metro and tramstop. Lovely rooms, very clean and everything perfect. Very comfortable beds, slept better in your hotel than at home. Reception extremely helpful, needed an adaptor and was able to use it for the duration of stay, really a very pleasant experience and would recommend it and will be back. Towels changed every day and bed made, with staff never imposing and only coming in when we were out. The bar was great and we enjoyed being able to eat there too. All staff were extremely helpful and courteous and all spoke excellent English. Its a pleasure to be able to fill in this questionnaire and already brings back lovely memories. I really can't fault anything.
- On the minus side - not much really except that we didn't book breakfast as I though it was expensive at €20 per person I think, although there was nowhere else to go for breakfast, so maybe it would have been worth it. I would have loved to be able to get tea and toast in the bar as a late breakfast/brunch but that wasn't possible. The bottled water in the room was also very expensive so I didn't use it but I guess the hotel rates are good so that's a way of bringing up the rate which, as its optional, isn't a complaint, just a comment. Also pringle crisps were part of the mini bar but not available in the bar to have with a drink which would have been nice.
2008-04-02 by Linda (Friends) from IE
Review score: 4
- bad hygiene on toilet. gym facilities turned out to one facility only. bed had wheels and moved around even when watching TV. Hotel had registred two people in one room, instead of two single rooms
2008-02-10 (Groups) from NO
Review score: 6.2
+ Comfortable, well located
- The price is too high for what I got: a backyard low level room with practically no view except the car park...
2008-02-04 by Christopher MILLER (Travelling alone) from BE
Review score: 9.2
+ Great location overlooking the Erasmusbrug and the waterfront; well-furnished room (homely yet well designed), friendly and efficient staff. Ideal for both businemss and leisure. Free WiFi internet facilities (although I didn't use them).
- The smoke-filled bar, but this is Holland. The good news is that this hotel, along with the others in this country will be dragged into the 21st century from July when smoking is finally banned in all hotels are restaurants.
2008-01-20 by Nigel S (Travelling alone) from NL
Review score: 10
2008-01-13 by Steven Taylor (Travelling alone) from DE
Review score: 9.4
+ Location excellent. Within walking distance of all major sites.
- Swimmingpool and sauna were under construction. One could not reach the upper floor to admire view. This was reserved for conference groups.
2008-01-06 (Older couples) from NL
Review score: 7.8
+ Ecellent room over waterfront, splendid views
- lack of concierge facilities meant getting a taxi difficult having to queue behind checking out/in customers
2007-12-18 by graham (Groups) from GB
Review score: 10
+ The room cleaned and the hotel easy reachable are to me the most important facts. I also appreciated the service and the good food -the buffet system being simple and with excelelnt variety of food.
2007-12-16 by iztok mozina (Groups) from SI
Review score: 8
+ Fabulous view! Water Bar!
- There in no breakfast included. No gym, swiming pool and other leisure stuff.
2007-12-16 by Pawel Kukielka (Travelling alone) from PL
Review score: 9
+ Great location, Fantastic room
2007-12-03 by heyndrickx (Travelling alone) from BE
Review score: 8.6
+ great view, well appointed recently renovated room
- bedding was average, blankets and pillows could be upgraded to match the overall class of the room and the rest of the hotel
2007-10-29 (Travelling alone) from US
Review score: 8.6
2007-10-23 by David Jones (Travelling alone) from GB
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